Network Coverage

Senior Systems Engineer

Full-Time in Dallas - Fort Worth, TX - Senior - $95k - $150k

Job description

Who we are:

VersaTrust (A Network Coverage Company) is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.

VersaTrust believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.

Integrity, Humility, Ownership, Urgency, Service.

VersaTrust is seeking talented and experienced engineers to join our growing team. Candidates will primarily work remotely, however dispatch to the field can occur depending on project workload, as well as client-facing meetings, presentations, and consultations.

3-5 years of real-world, high-level IT experience is required for this position with demonstrated excellence in basic & advanced network architectures, systems infrastructure, troubleshooting and technical problem-solving. The ability to deliver projects on time and work within deadlines, as well as being able to adjust to ever-changing client demands and scenarios is a must.

What the role is:

Systems Engineer (Tier 3/4)

Level: Senior

Reports To: Director of Operations

Basic Scope and Function:

The primary objective of the Systems Engineer is to execute on high level projects working to architect, design, and implement complex systems infrastructures for clients across multiple industries and locations. The right candidate will have experience taking a project from nothing through to production and end user attestation. The candidate will need to quickly and efficiently troubleshoot systems impacting outages in unfamiliar environments.

Knowledge, Skills and Abilities (KSAs) Required:

  • Strong problem-solving skills, firm understanding of how to properly troubleshoot problems with as minimal client impact as possible.
  • Strong communication skills, both verbal and written.
  • Strong organizational, operational and inter-personal skills. Assertive, customer-oriented and task-driven attitude.
  • Strong project management skill set, with demonstrated ability to adhere and deliver to deadlines and project timelines.
  • Perform in depth systems analysis on a multitude of technology devices, operating systems and software.
  • Ability to document, create, analyze and test computer systems, programs, software.
  • Customer management resp (basic vCIO for business level strategy in support of Customer Success for upsell/cross sell).
  • High-level knowledge and experience with the Windows Server operating system (2012R2, 2016, 2019).
  • Significant experience with advanced routing protocols.
  • Exceptional understanding of advanced networking, including on-premise enterprise-grade infrastructure, as well as cloud-based network 'appliances' and interfaces.
  • Hands-on experience with Cisco appliances, ability to work within the CLI, are a strong plus.
  • Experience and understanding of the Linux operation system a major plus.
  • In-depth, advanced understanding of the AWS/Azure ecosystem and technologies and how to apply them in reliable and efficient means are a strong plus.
  • Candidate should be able to talk through setting up a new on-premise or virtual network, on-premise or cloud-based infrastructure (AWS/Azure) from start to finish.

Minimum Experience and Education Required:

  • Prefer a minimum of 3-5 years high-level, real-world MSP/IT experience.
  • No College Education Required
  • AWS Solutions Architect Certification or similar.
  • Cisco CCNA or similar.

Supervisory/Managerial Experience and Responsibility:

  • No supervisory or managerial experience required.
  • No supervisory or managerial duties in this role.

Work Environment:

Work is primarily performed remotely. Client environments may vary. May be exposed to moderate noise levels from machinery. Work involves operation of personal computer equipment for 8 hours or more daily.

Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Duties may also involve stooping, kneeling, crawling, reaching and moving of equipment in order to install or check the installations of network devices and cabling. Travel to various worksites may be required.

Physical Requirements:

  • Sitting
  • Standing
  • Moving of self
  • Moving of equipment
  • Communicating
  • Visual acuity for driving and computer work
  • Kneeling
  • Crawling
  • Reaching
  • Stooping
  • Lifting
  • Pulling

Job Type: Full-time

Salary: $95,000.00 - $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program

Schedule:

  • 8 hour shift
  • Weekend availability